Contact

National Real Estate Services Authority maintains this contact page as the primary reference point for inquiries related to directory listings, service provider records, and sector coverage within the US real estate services landscape. The information below describes available communication channels, the geographic and subject-matter scope of this office, and the documentation that supports efficient handling of submissions. Requests related to listing accuracy, professional classification, or regulatory source questions are the primary categories handled through these channels.

Additional contact options

Beyond direct message submission, National Real Estate Services Authority supports structured inquiry through the directory's published record framework. Professionals seeking to verify or update service listings referenced in the Real Estate Services Listings index may submit documentation through the correction and amendment pathway described in the section below.

For context on the directory's organizational purpose and the categories of real estate service providers covered — including licensed brokers, property managers, title and escrow professionals, and real estate attorneys — the Real Estate Services Directory Purpose and Scope page provides the governing framework for all intake decisions. Inquiries about how individual listings are evaluated against that framework may reference the methodology outlined there.

Researchers and industry professionals cross-referencing this directory against regulatory databases maintained by state real estate commissions — such as those administered under the Association of Real Estate License Law Officials (ARELLO) national license verification system — may note discrepancies between state-issued license records and directory entries. Such discrepancies should be reported through the listing correction pathway rather than general inquiry.

How to reach this office

Submissions to National Real Estate Services Authority are processed through a structured intake model. The appropriate channel depends on the nature of the request:

1. Listing submission or new provider record — Complete a structured submission identifying the provider's license jurisdiction, license number, and service category classification. State licensing data is cross-referenced against the relevant state real estate commission registry before any record is published.
2. Listing correction or dispute — Provide the existing listing identifier, the specific field in error, and supporting documentation. Acceptable documentation includes a current license certificate issued by the state real estate commission, a business registration record from the applicable Secretary of State office, or a court or regulatory order affecting professional standing.
3. Regulatory or compliance inquiry — Inquiries related to the Real Estate Settlement Procedures Act (RESPA), administered by the Consumer Financial Protection Bureau (CFPB), or the Fair Housing Act, enforced by the US Department of Housing and Urban Development (HUD), are outside the scope of directory administration. Such inquiries should be directed to those agencies directly at cfpb.gov and hud.gov respectively.
4. Research and data requests — Academic and policy researchers requesting aggregated directory data or sector classification methodology may submit a formal data request. Requests are reviewed against the directory's data use terms before any response is issued.
5. General feedback on directory structure — The How to Use This Real Estate Services Resource page addresses common questions about navigation and classification before general feedback is submitted.

Service area covered

National Real Estate Services Authority operates with national scope across all 50 US states and the District of Columbia. The directory covers real estate service providers operating under state-issued licenses, federally chartered programs, and multi-state compact arrangements where applicable.

Real estate licensing in the United States is administered at the state level, with no single federal licensing body. ARELLO tracks license portability and reciprocity agreements across jurisdictions. As of the agreements documented by ARELLO, at least 18 states participate in some form of license recognition or reciprocity arrangement, affecting the geographic scope under which individual providers may operate lawfully.

The directory distinguishes between two primary service provider classifications:

• Transaction-facing professionals — Licensed real estate brokers, associate brokers, and salespersons operating under state real estate commission authority; mortgage loan originators registered under the Nationwide Multistate Licensing System (NMLS); and title insurance agents licensed under state insurance department authority.
• Property and asset management professionals — Property managers, community association managers, and facilities service contractors, whose licensing requirements vary significantly by state. The Institute of Real Estate Management (IREM) and the National Association of Residential Property Managers (NARPM) maintain published professional standards that inform the classification criteria used in this directory.

Providers operating exclusively in a single state are listed with that jurisdiction noted. Multi-state providers are indexed by primary state of licensure with secondary jurisdictions indicated in the record.

What to include in your message

Incomplete submissions are the primary source of processing delays. Every inquiry or submission should include the following elements, organized in the order listed:

1. Contact identification — Full legal name of the submitting individual and, where applicable, the business entity name as registered with the relevant state authority.
2. Subject matter classification — Specify whether the inquiry concerns a new listing, a correction, a data request, or a general inquiry. Mixed-category submissions are split and processed separately, which extends handling time.
3. Jurisdiction reference — Identify the state or states relevant to the inquiry. For multi-state matters, list each jurisdiction separately.
4. License or registration number — Where the inquiry concerns a licensed professional or entity, provide the license number as it appears in the issuing state commission's public registry. NMLS ID numbers should be provided for mortgage-related professionals.
5. Supporting documentation — Attach or reference all documents supporting the submission. Acceptable formats include PDF certificates, official agency printouts, and published regulatory orders. Screenshots of third-party databases are not accepted as primary documentation.
6. Specific requested action — State explicitly what record change, confirmation, or response is being requested. Submissions without a defined requested action are returned for clarification before processing begins.

Submissions referencing HUD-administered programs, CFPB enforcement actions, or federal Fair Housing complaints will be acknowledged and redirected to the appropriate federal agency without further processing by this office.